UX Specialist


The company

Cardlay is a Danish fintech Company that allows banks and card issuers to capitalize digitally on their global corporate card portfolios. A single software platform to issue, load, and manage cards and expenses globally for complete visibility and optimization in all processes.

Offering innovative payment card functionalities, Cardlay delivers added value within cards, payments, expense management and VAT reclaim. Cardlay is driving change to improve the daily business lives of card issuers, corporate customers and employees by continuously delivering innovative and market-leading software solutions.

The Cardlay core team consists of hand-picked, senior specialists who ensure ultimate efficiency in technical and business development. Offices today are Copenhagen & Odense. This job is placed at the Copenhagen Office.

The position

Job overall purpose

  • To secure best-in-class functionality and user experiences of Cardlays products

Key areas of responsibility

  • Conducting user research and testing
  • Developing wireframes and task flows based on user needs
  • Collaborating with Product Owners, UI and Developers to create intuitive, user friendly software

Key tasks

  • Understand product specifications and user psychology
  • Conduct concept and usability testing and gather feedback
  • Create personas through user research and data
  • Find creative ways to solve UX problems (e.g. usability, findability)
  • Work with UI designers and product owners to implement attractive designs
  • Communicate design ideas and prototypes to developers
  • Follow competitor products and industry trends


Critical experience

  • Some years of experience with UX
  • Experienced working with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
  • Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design


  • Ability to iterate designs and solutions efficiently and intelligently.
  • Ability to clearly and effectively communicate UX findings, ideas and solutions to teams and clients.
  • Outstanding communication, presentation and facilitation skills
  • An active listener
  • Strong interpersonal skills and a relationship builder
  • Ability to navigate in complex environments using analytical skills and relationship building
  • Is proactive and open to involve feedback from all sources
  • Knows how to use facts and metrics to guide new feature development
  • You have excellent English language skills both orally and in writing
  • You are reliable, analytical and have a sound commercial and business sense and understanding
  • Can teach us something we don’t know or do
  • Ability to create a UX research pipeline and manage day to day customer interviews
  • Can present research findings in a structured and systematic way which can be used across departments as input towards their decision making.
  • Ability to facilitate design workshops with stakeholders and developer to drive a collaborative approach to solution discovery


  • A relevant UX related education



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